Changelog
Every correction and update to a published page, with the date and the reason. If we get something wrong and fix it, it appears here rather than disappearing.
10 September 2026
Added s.6(1) of the Act verbatim, the Act to the primary sources, and the refusal_rule block, at the founder's instruction (statute pass, 10 September).
10 September 2026
Added s.11(1) and s.11(2) of the Act verbatim and the refusal_rule block, at the founder's instruction (statute pass, 10 September).
10 September 2026
Added s.2(1) and s.2(2) of the Act verbatim, read at the King's Printer consolidation, and the refusal_rule block, at the founder's instruction (statute pass, 10 September).
10 September 2026
Added s.2(1)(a) and s.1(1)(d) of the Human Rights Act verbatim — the first PEI government document this page cites; the King's Printer PDF answered on 10 September — the Act to the primary sources, and the refusal_rule block, at the founder's instruction (statute pass).
10 September 2026
Added s.11(1) of the Act verbatim, the Act to the primary sources, and the refusal_rule block, at the founder's instruction (statute pass, 10 September).
10 September 2026
What can a business legally ask me in Canada?
At the founder's instruction, the "no vest" line was qualified: Nova Scotia's Service Dog Act s.15 requires certified teams to mark the dog in public — a duty on the handler, not a condition of entry. Wording supplied by the founder; the Act added to primary sources; no other change.
10 September 2026
refusal_rule block added at the founder's instruction for the refusal letter: s.80.47(2), and s.14(2) para 1 of O. Reg. 493/17 for food premises — both quotations already on this page or the verified blog post.
10 September 2026
Added s.4 and s.2(c)(i) of the Act verbatim (read by the founder on the King's Printer site, 10 September) and the refusal_rule block, at the founder's instruction (statute pass, 10 September).
10 September 2026
Does my service dog need a vest in Canada?
Marked verified by the founder, who opened the Pike decision (2023 BCHRT 99) and the Newfoundland and Labrador Service Animal Act himself; the Ontario, Nova Scotia and other provincial claims are carried from pages he had already verified.
10 September 2026
Does my service dog need a vest in Canada?
New page. Research pass against the Ontario, Nova Scotia, British Columbia, New Brunswick, Saskatchewan and Quebec pages (all founder-verified), the ATPDR, the CTA guide, the ORHMA operator guidance, and the reported tribunal outcomes in Pike and Webb.
10 September 2026
Does my service dog need a vest in Canada?
Second read. Webb decision read in the original and the date corrected from 2023 to 2020; an unverifiable Pike quotation replaced with one from the BCOHRC release; the guide-dog census claim, the territories sentence, the program-logo comparison and the ORHMA paraphrase all softened to what the sources say.
10 September 2026
Does my service dog need a vest in Canada?
Third read, on the final text. Prince Edward Island added to the province roundup; the Northwest Territories sentence corrected (the brochure has been read and does not mention vests); Newfoundland and Labrador's "readily apparent" limb added from the Act; "real training" replaced with what the record actually holds; the Pike and Webb sentences tightened to the sources' own words.
10 September 2026
Does my service dog need a vest in Canada?
Pike decision (2023 BCHRT 99) read in the original, supplied by the founder. The case turned on the harness: the owner's defence was that the dog wore "no jacket or harness"; the Tribunal accepted the handler's evidence that it wore a leather guide harness throughout, and found his version not credible. The page now says that, from the decision.
10 September 2026
Does my service dog need a vest in Canada?
Added "How this goes at a door" — a second-person worked example with no name and no claim that it happened to anyone, per docs/specs/case-studies.md. The invented-name walkthrough in the research brief was not used; the spec bars it.
10 September 2026
What a registry can and cannot do — and why we say so where it costs us
Verified by the founder. The quotations were re-checked against the sources: the CGSB withdrawal sentence is verbatim in the Veterans Affairs Canada question period note, and the performance-claim wording and "the test must have been done before the claim is made" are verbatim on the Competition Bureau's page, with s.74.01 read on Justice Laws. The CGSB closure page could not be fetched from the build machine and rests on the earlier check recorded below.
10 September 2026
Added s.12(1) of the Act in full, verbatim, and the refusal_rule block, at the founder's instruction (statute pass, 10 September).
10 September 2026
What is a "service dog team" — and am I one?
Marked verified by the founder on the strength of the research pass and the second read against the Nova Scotia Act, the BC Act consolidation and the Alberta Act and Regulation; the Ontario and other provincial claims are carried from pages he had already verified.
10 September 2026
What is a "service dog team" — and am I one?
New page. Written because the vest guide says "certified teams" and the site had nowhere that explained the word. Definitions taken from the Nova Scotia Act read today, and from the verified BC, Alberta and Ontario pages.
10 September 2026
What is a "service dog team" — and am I one?
Second read, against the BC Act at the King's Printer consolidation and the Alberta Act and Regulation. Two corrections: Alberta's Act never uses the word "team" and defines a service dog without the phrase "specific tasks"; BC certifies dog trainers as individuals, and a dog-in-training team is not itself certified. Heading and three paragraphs rewritten accordingly.
10 September 2026
Added ss.15 and 10 of the Charter verbatim (official English), the Charter to the primary sources, and the refusal_rule block, at the founder's instruction (statute pass, 10 September).
10 September 2026
Why we built Scout to answer only from verified pages
Verified by the founder. Every quotation was re-checked. The four taken from our own code are verbatim in lib/assistant/system-prompt.ts — "a prompt is not a security boundary", the no-fallback sentence, "IT COVERS DENIALS TOO" and the denials example — and the Competition Bureau wording is verbatim on its page. A post about how Scout is built is only as true as the code, so these were read from the file rather than from the draft.
10 September 2026
Added s.13(1) and s.9(2)(l) of The Human Rights Code verbatim, the Code to the primary sources, and the refusal_rule block, at the founder's instruction (statute pass, 10 September).
10 September 2026
Added s.12(1) of the Code verbatim, the Code to the primary sources, and the refusal_rule block, at the founder's instruction (statute pass, 10 September).
10 September 2026
Added the Act to the primary sources and the refusal_rule block (s.9(a), already quoted on this page), at the founder's instruction (statute pass, 10 September).
10 September 2026
Added s.3(1) of the Act verbatim and the refusal_rule block, at the founder's instruction (statute pass, 10 September). Citation corrected to SA 2007 c S-7.5 (Statutes of Alberta, 2007).
9 September 2026
A voluntary national standard now tells service providers: admit the dog, and don't ask for papers
Marked verified by the founder.
9 September 2026
A voluntary national standard now tells service providers: admit the dog, and don't ask for papers
New item.
9 September 2026
Taking your service dog to the United States
Marked verified by the founder after source checks.
9 September 2026
Marked verified by the founder. The Act's status still cannot be confirmed from a Prince Edward Island government source: the province's legislation portal answers every request from this machine with a bot challenge rather than the page, and searches of the site for "dog act" and "service dog" returned no such Act. What the page says about the Act rests on secondary reporting, and the page says so in its own status warning.
9 September 2026
Verified by the founder. Every quotation on the page was re-checked against the Human Rights Commission's service animal brochure and found verbatim: the self-trained definition, the medical-evidence test, the certification passage, the three appropriate questions, the two inappropriate ones, the wheelchair comparison, the existing-policy warning, and the passage on controlling the animal's behaviour.
9 September 2026
Service dog tasks: what counts and how to document them
Added "The airline document, exactly" from ATPDR s.51(2)(b) and Tinkess v Air Canada, 90-AT-A-2022.
9 September 2026
The CTA restates what airlines owe a service dog team — and what they may ask
Marked verified by the founder.
9 September 2026
The CTA restates what airlines owe a service dog team — and what they may ask
Corrected: this item said the regulation requires "no fee for the dog". Section 31(2) lifts the no-charge rule for the service dog provisions on flights between Canada and another country, so the dog and the adjacent seat are required either way but only a domestic flight is free of charge. The sentence now says so, and section 31 is cited.
9 September 2026
The CTA restates what airlines owe a service dog team — and what they may ask
New item.
9 September 2026
I was refused entry with my service dog. What now?
"The sign in the window" approved by the founder; page re-verified.
9 September 2026
I was refused entry with my service dog. What now?
Added "The sign in the window" — the Toronto Public Health food-premises poster, O. Reg. 493/17 s.14 quoted, and the ESA reading.
9 September 2026
I was refused entry with my service dog. What now?
Marked verified by the founder after source checks.
9 September 2026
I was refused entry with my service dog. What now?
Alberta s.6 and BC s.8 statute checks closed.
9 September 2026
Is service dog registration a scam?
Product line names the digital card after the 8 September product decision. No legal claim changed.
9 September 2026
How to ask a landlord or condo for accommodation
Marked verified by the founder after source checks.
9 September 2026
How to ask a landlord or condo for accommodation
RTA s.14 and BC GDSDA s.3 confirmed against the official sites.
9 September 2026
Trainer attestation for air travel: a template your trainer can complete
Marked verified by the founder.
9 September 2026
Trainer attestation for air travel: a template your trainer can complete
Checked against the regulation before publishing: the section 51(2)(b) quotation, the section 51(3) rule about a carrier keeping an electronic copy, and the definition of "service dog" in section 1 all read as this page describes them.
9 September 2026
Trainer attestation for air travel: a template your trainer can complete
Both trainer associations named in the Agency's quotation still exist under those names — the Canadian Association of Guide and Assistance Dog Schools, and the Canadian Association of Service Dog Trainers, which now also trades as the Canadian Association of Professional Dog Trainers.
9 September 2026
Trainer attestation for air travel: a template your trainer can complete
New page.
9 September 2026
The sign in the window is on your side
First draft. Research pass against O. Reg. 493/17 s.14, Toronto Public Health and the City's by-law enforcement page.
9 September 2026
The sign in the window is on your side
Second read. Dropped the quotation marks from s.14(1) (only source found predates a 2020 amendment); corrected the emotional support animal paragraph to the two-limb Ontario test; narrowed "no registry grants entry" to private registries.
9 September 2026
The sign in the window is on your side
Founder read s.14 on e-Laws. Quotation of s.14(1) and s.14(2) para 1 restored verbatim, and the operator's discretion under paragraphs 4 and 5 added.
9 September 2026
The sign in the window is on your side
Founder photographed the sign. Its wording is now quoted verbatim, and the superseded regulation on it is stated as fact rather than as a possibility.
9 September 2026
The sign in the window is on your side
Photograph of the sign added to the page. First image on any content page; see the editor's note for the figure pattern it establishes.
9 September 2026
The sign in the window is on your side
Reframed as a first-person field note — we went and photographed the sign — rather than a walkthrough written in the second person. No invented handler and no customer story.
9 September 2026
The sign in the window is on your side
Marked verified by the founder, who read s.14 of O. Reg. 493/17 on e-Laws and photographed the sign himself.
9 September 2026
What a registry can and cannot do — and why we say so where it costs us
First draft. Research pass against the CGSB withdrawal and closure notices and the Competition Bureau's deceptive-marketing guidance.
9 September 2026
What a registry can and cannot do — and why we say so where it costs us
Second read. Removed "voluntary" from the description of Alberta's programme, which contradicted Alberta's own page; dropped the count of provincial programmes; corrected "what a business may ask" from the American two-question rule to the province-by-province position; removed three unsubstantiated performance claims; restored both Competition Bureau quotations to full sentences; narrowed the CGSB contract to mental health service dogs; reframed the remark about competitors' footers as opinion about a practice.
9 September 2026
What a registry can and cannot do — and why we say so where it costs us
Fourth pass, reviewed from disk after the file had reverted. Re-applied the public-profile correction (the "nobody learns your diagnosis" sentence is false; the paragraph now describes the double opt-in); added Prince Edward Island's passed-but-not-commenced Service Dog Act, linked to its verified page; softened the acceptance-rate sentence from an assertion about every registry to a question.
9 September 2026
What a registry can and cannot do — and why we say so where it costs us
Fifth pass, from a fresh adversarial read. Reframed the opening and title: the site ships one disclaimer sentence at every point of sale, not four sentences on every page. Named the revocation flag among the always-shown fields; narrowed "specific type" to assistance-work sub-type; separated the three provincial-card positions; softened four other sentences.
9 September 2026
Verified by the founder. Every quotation was re-checked against the Human Rights Tribunal's own consolidation of the Act and found verbatim: the prohibited grounds at s.7(1) including disability, the definition of disability, the goods and services provision, the undue hardship standard, and the tenancy provision.
9 September 2026
Where your service dog can relieve itself at an airport: the CTA spells out the rule
Marked verified by the founder.
9 September 2026
Where your service dog can relieve itself at an airport: the CTA spells out the rule
Added a citation: section 227 sets out the relief areas themselves, but it is section 215(c) that requires a terminal to publish where they are. That sentence now cites the section it rests on.
9 September 2026
Where your service dog can relieve itself at an airport: the CTA spells out the rule
New item.
9 September 2026
Flying with a service dog in Canada
Added "The document, exactly" — what the trainer-issued document is and who may issue it, from ATPDR s.51(2)(b) and Tinkess v Air Canada, 90-AT-A-2022 (read in full in the browser).
9 September 2026
Flying with a service dog in Canada
Marked verified by the founder after source checks.
9 September 2026
Flying with a service dog in Canada
Decision 105-AT-C-A-2023 read in full — respondents named, findings and severance stated; WestJet notice period added from its page.
9 September 2026
Why we built Scout to answer only from verified pages
First draft, written against the assistant's own code — lib/assistant/system-prompt.ts, lib/assistant/retrieval.ts, lib/assistant/enabled.ts and scripts/check-scout.mjs — as the primary source for every claim about how Scout works.
9 September 2026
Why we built Scout to answer only from verified pages
Second read against the code. Undated the Yukon question (only the decision is dated); seven of sixteen cases, not "most", run with no passages; the three test runs are a hand practice, not code; the fixture and distress cases described as they are actually asserted; "we keep the unanswered questions" reframed as intent, since nothing logs them yet; one comparative performance claim removed.
9 September 2026
What a service dog record is actually for
Card described as digital (wallet pass, download, print) after the 8 September product decision. No legal claim changed.
8 September 2026
Taking your service dog to the United States
New page.
8 September 2026
I was refused entry with my service dog. What now?
New page.
8 September 2026
How to ask a landlord or condo for accommodation
New page.
8 September 2026
Flying with a service dog in Canada
New page.