Your dog.
Your details.
Together.
A free record, a digital card, and helpful information in one place.
Private registry. Registration does not confer legal rights.
Wallet passes coming soon
Meet Scout
Hi, I’m Scout. What would you like to know?
Ask a question…
What this is
ServDog is a private registry. It is not a government agency, is not affiliated with any provincial program, the Canadian Transportation Agency, or the ADA, and registration does not create or confer any legal rights. Registration is not required anywhere in Canada.
Create a record
Add your dog's details, keep them up to date, and get a digital card.
Keep it handy
Access your digital card anytime, on your phone or computer.
Ask Scout
Get clear, friendly information about assistance dogs and everyday situations.
A more inclusive everyday, together.
Practical tools and straightforward information to support your journey.
Meet Scout. Ask it at the door.
You are standing outside a restaurant with your dog and someone is saying no. Open ServDog, ask Scout what to do, and get the answer for your province — what they may ask, what you show, and what to do if it still goes wrong.
Every province and territory, and the federal rules — each with its own answer. Say the province or the city and Scout answers for that one.
Every answer names the page it came from. If we haven't verified it, Scout says so instead of guessing.
Signed in, Scout knows what your dog is registered as, its province and what's in its Taskbook, and answers for that dog.
Landlords, airlines, the US border, a complaint deadline — the questions people actually have, answered plainly.
Scout is for account holders. Registering is free and takes five minutes.
You
They won't let my dog into a restaurant in Toronto. What do I do?
Do this now
Show them the law. In Ontario a service dog is allowed into a restaurant with the person it works for — and you can hold up the words.
The provision
“…the provider shall ensure that the person is permitted to enter the premises with the animal…”
O. Reg. 191/11 (Integrated Accessibility Standards), s.80.47(2)
Open ›
The words of the law above are not written by Scout. They are read from the Ontario page.
One icon, for the moment someone says no.
Open At the door and it is already on screen: the rule where you are, in the words of the regulation, with your dog’s record underneath it. One control hands it over. You turn the phone round, they read it, and nobody has to explain themselves.
The photo, the name and the number, so whoever is reading knows which dog they are being told about.
Every province and territory is already on the phone. Nothing loads, nothing times out, and a basement with no bars changes none of it.
Add it from your browser in two taps. There is no app to download and no store account to make.
What the screen shows is the rule and your record. What happens next is still a conversation.
She is allowed in with me.
“…the provider shall ensure that the person is permitted to enter the premises with the animal…”
O. Reg. 191/11, s. 80.47(2)
Who this is for
Three people we built it for. If you are one of them, the record earns its place the first week.
You trained your dog yourself
No school will ever vouch for you, so your own log is the only record that will exist. A log kept as the training happened is evidence. The same log typed up the week a landlord says no is an account.
You are preparing for a provincial assessment
Alberta, British Columbia and Nova Scotia assess a working team. Arriving with your hours and tasks written down is a different experience from arriving with an estimate. Our record is what you bring to them, not a substitute.
Your paperwork is everywhere
A document from your health professional in an email, the vet's records at the vet, the trainer's paperwork in a drawer. A rental viewing or a boarding desk is the worst place to find out you cannot find them.
The record
Everything below comes with a free account. No subscription, no renewal, nothing that expires.
Create a free recordA registration number
Durable and yours. It does not change when you move provinces, change vets, or change phones.
A QR profile you control
Anyone who scans sees what you have chosen to show — name, photo, status, and what your dog is trained to do if you switch it on. Or nothing at all. Your documents never appear.
The Taskbook
A dated entry for every task: what it does, why you need it, when it became reliable, who trained it, and the hours behind it. Exportable as a PDF.
One place for the documents
Your health care provider's letter, your provincial card if you hold one, vaccination and veterinary records, your trainer's paperwork. Private to you, ready when someone asks.
The registration card
The thing you show at a door instead of explaining yourself. Your dog is registered, its training is on record, and this is what it does.
On the card: your dog’s photo and name, the classification you recorded, its registration number, a code that opens the public profile, and — if you have switched it on — what it is trained to do. It lives on your phone and it lives on paper.
The passes are not available yet. Everything else below works today.
PDF and image, for your phone's photos or to send ahead.
A print-ready sheet, two to a page, for a card in a wallet or a pocket.
Change a task or a photo in your account and the card follows.
What it is: a record you keep, shown as what it is. “This is my registry record” is the whole sentence.
What it is not: a document issued by a government. Where your province issues one — Alberta, BC, Nova Scotia — carry that too.
Sample card. Not a real registration.
Every province, from the source
Every province and territory, the federal rules, and 14 guides, each quoting the statute or the commission it came from, with the date it was last checked.
Laws by provinceWritten up, not summarised
What a business may ask in Ontario. What the airline definition turns on, and who it leaves out. Which province charges $50 for an assessment and which one $200. The deadline for a human rights complaint in every province. Each claim quotes its source.
And Scout, for the question you actually have
An assistant that answers only from pages we have verified, names the page it drew from, and says “that isn’t covered yet” when it isn’t — rather than guessing. For account holders.
Can my landlord in Ontario refuse my dog?Ask- Where your service dog can relieve itself at an airport: the CTA spells out the ruleAugust 24, 2026
- The CTA restates what airlines owe a service dog team — and what they may askAugust 6, 2026
- A voluntary national standard now tells service providers: admit the dog, and don't ask for papersMay 20, 2026
Pricing
One free thing and one you can buy today. No subscription, no renewal.
Registration number, QR profile with your controls, the Taskbook, the document store, Scout.
Create a free recordDownload and a print-ready sheet today; Apple Wallet and Google Wallet passes coming soon. Updates when your record does.
Get the cardThe digital card, plus an engraved QR tag for the collar that opens the profile when your dog is loose and you are not there.
We engrave the tags ourselves and are not sending them yet. The card works today, and the tag is the difference in price whenever you want to add it.
Prices in Canadian dollars, tax shown at checkout. Refund terms are one page, in plain language.
Four things we will always tell you
Because a registry that will not say them is selling you something else.
Registration is not required anywhere in Canada.Not by any province, and not by us. What a record does is answer questions.
Nothing we issue conveys a legal right.Your rights come from your province's law and exist whether or not you have ever heard of us.
There is no national standard.Anyone who tells you their card is "nationally recognized" is describing something that does not exist. Where your province runs a program, apply there.
We do not sell clinician letters.A letter that carries weight comes from a health care professional who knows you. We have never met you and cannot write one.
The questions people arrive with
Do I need to register my service dog?
No. Registration is not required anywhere in Canada, and no card from anyone changes what a business may ask you. What a record does is answer the question before it becomes an argument.
Read the full answerIs this a scam?
Selling a card is not a scam. Selling the idea that a card grants rights is. We sell a record and a card, and we say plainly what neither one does.
How to tell the differenceWill an airline accept the card?
Airlines may ask for a document from the organisation that trained your dog. Ours is not that document, and we will not tell you it is. What the record does is hold the answers the airline's form asks for.
Flying with a service dog in CanadaWhat can a business ask me?
It depends on the province. In most, whether the dog is trained to do the work you need it to do. In Ontario, a letter from a regulated health professional. In Alberta, BC and Nova Scotia, the provincial card if you hold one.
Province by provinceService dog, ESA or therapy dog — which is mine?
Rights attach to categories, not to how much your dog helps you. A trained task — work the dog does on cue — is the line between a service dog and an emotional support animal.
The five categories, explainedWhat if I'm refused entry?
Show the record first. If that doesn't end it, stay brief, get names, write it down that evening — and then there are three routes, with a deadline on each.
What to do after a refusalStart the record today. The card is there when you want it.
Registering takes five minutes: your dog’s name, a photo, and what it is trained to do. The date you start is the date your record starts, and that date is worth more the earlier it is.
Create a free recordServDog is a private registry and is not a government agency.