A service dog is allowed in with the person it works for.
This is the federal rule for a flight. It applies whether or not the airline has ever heard of us.
The provision
“A carrier must, on the request of a person with a disability who needs to travel with a service dog, accept the service dog for transport and permit the animal to accompany the person on board…”
“A carrier must, on the request of a person with a disability who needs to travel with a service dog, accept the service dog for transport and permit the animal to accompany the person on board, subject to subsection (2).”
Accessible Transportation for Persons with Disabilities Regulations, SOR/2019-244, s.51(1)
“A carrier may require a person with a disability who requests to travel with a service dog to control the dog with a leash, tether or harness during travel and to provide (a) a confirmation that they will be travelling with a service dog, at least 48 hours before the time of departure set out in their ticket; and (b) a document that is issued by an organization or person specializing in service dog training and that attests that the dog has been individually trained by that organization or person to perform a task to assist a person with a disability with a need related to their disability.”
Accessible Transportation for Persons with Disabilities Regulations, SOR/2019-244, s.51(2)
A ServDog record is not the document paragraph (b) describes. It is not issued by an organization or person specializing in service dog training — we did not train the dog, and we do not say otherwise.
Tell the airline at least 48 hours ahead. On a smaller airline a different federal rule applies — the federal page sets out which is which.
last reviewed 18 Sept 2026 · the full page
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Then this screen carries your dog’s record too: the photo, the name and the number, under the rule.
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